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Terms and Conditions

GENERAL TERMS & CONDITIONS

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not continue to use our website.

This site is owned and operated by Baylis & Co Ltd trading as Scrumpie. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us by email at info@scrumpie.co.uk or telephone during business hours at 01993 810 885

THE CONTRACT BETWEEN US

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been received by sending an email to you at the email address you provide in your order form. Your payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us when we send to you an email that the goods have been sent to you. Our acceptance of your order brings into existence a legally binding contract between us.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Baylis & Co trading as Scrumpie. Any use of this website or its contents, including copying or storing of them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales 

ACCURACY OF CONTENT

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

DAMAGE TO YOUR COMPUTER

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

AVAILABILITY

All orders are subject to acceptance and availability. If the items you have ordered are not available from stock, we will contact you by e-mail or phone (provided details have been given). You will have the option either to wait until the item is available from stock or to cancel your order and receive a refund.

ORDERING AMENDMENTS

You are able to correct errors on your order up to the point on which you click on “Proceed with order” during the ordering process.

RISK & OWNERSHIP

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Risk of damage to or loss of the goods passes to you at the time of delivery to you. You will become the owner of the goods you have ordered and when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction

CANCELLATION RIGHTS

Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any 'made to order' items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible (within 30 days).

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit /debit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods.

CANCELLATION BY SCRUMPIE

We reserve the right to cancel the contract between us if:

- We have insufficient stock to deliver the goods you have ordered;

- We do not deliver to your area; or

- One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your debit / credit card as soon as possible but in any event within 30 days of your order.

LIABILITY

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable).  If you notify a problem to us under this condition, our only obligation will be, at your option:

- To make good any shortage or non-delivery;

- To replace or repair any goods that are damaged or defective; or

- To refund to you the amount paid by you for the goods in question in whatever way we choose.

Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site.  The importation or exportation of certain of our goods to you may be prohibited by certain national laws.  We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

NOTICES

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Scrumpie, The Real Wood Furniture Company, London House, Oxford Street, Woodstock, Oxfordshire OX20 1TS or by email, info@scrumpie.co.uk  and all notices from us to you will be displayed on our website.

We reserve the right to change these terms and conditions at any time

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